Food, Agriculture & Nutrition
The Senior Hub Meals on Wheels program is the most unique Meals on Wheels program in the Denver Metro area. We offer 2 different meal options, provide a daily wellness check on each client, extended volunteer service & referral information, and share something positive to brighten the client's day.
Our first meal option includes a meal designed to meet the needs of clients with a more restricted diet. The meal contains no added salt, sugar is minimized, and nothing is fried. Clients must qualify to receive this meal by residence in Adams County, age 60, and homebound status. Meal cost is on a donation basis. Our second option is a restaurant meal designed for clients who are no longer able to travel to a restaurant to enjoy a special meal. The menu is created by Meals on Wheels staff, but prepared by one of 3 local restaurants. This meal is on a self pay basis and is available seven days a week. There are no age restrictions on this meal. The meal can be suited to a client's needs and likes by menu changes as needed.
Volunteers who deliver the meals are a remarkable group. They enjoy forming friendships with the clients, are dependable, caring, trustworthy, cheerful, and strive to improve the quality of life of their clients and sometimes even save client's lives.
The Senior Hub's Urban Meals On Wheels program provides nutritional assistance to homebound older adults by delivering meals to Adams County seniors. Program volunteers deliver meals six days a week and are often our clients' only personal contact. They report on warning signs that could lead to people being forced to leave their homes. Urban Meals On Wheels delivers "blizzard boxes" of emergency meals to help during days when drivers or neighbors may be unable to get to clients' homes. In 2018 we expect the program to deliver at least 56,000 meals to 425 seniors.
Meals on Wheels is currently working on a pilot congregate meal program in partnership with Mercy Housing in Commerce City. We anticipate that many of the underserved clients living in this community will benefit from this service. Expected launch of this program is early 2019.
Of Urban Meals On Wheels clients responding to our 2017 satisfaction surveys, 80% told us that the program's nutritional assistance reduced their stress, and 70% said that receiving the program's meals improved their ability to remain independent.
The Meals On Wheels programs improve nutritional levels, enabling homebound individuals to maintain their health and independence. All meals provide at least one-third of the recommended daily nutrition for older adults.
Our Senior Solutions program provides advocacy, information and problem-solving to address immediate situations, as well as direct services, including our new Technology Education Program, a monthly technology class that helps seniors master and better use their phones, I-pads, computers as well as Facebook and Apps. This program is expected to enhance and expand their connections with family, friends and services which will positively affect their wellbeing and independence. In 2018 we expect Senior Solutions to assist 4,000 seniors, helping 800 with Emergency Food Pantry services, 350 or more with Medical Equipment Lending, and at least 345 with referrals to affordable Handyman Services.
Senior Solutions' annual survey results are analyzed to learn the level of satisfaction with the program. We utilize these results to implement "best practices" changes in program policies and procedures that will continue to improve on meeting clients' needs. Of Senior Solutions clients surveyed in 2017, 85%+ told us that they are extremely satisfied with the services and referrals provided
Public, Society Benefit
Aging, Elderly, Senior Citizens
The Senior Hub's Retired and Senior Volunteer Program (RSVP) provides community service options that enable older adults to contribute their time, energy and expertise at non-profit and public-sector sites and programs with which they are carefully matched. RSVP offers volunteers over 60 different sites and programs in which to participate. In 2018, we expect RSVP to serve 600 senior volunteers, who will provide at least 106,000 hours of community service. Included are 50 volunteers who will provide tutoring / mentoring to 200 students in 12 elementary schools. A number of volunteers will continue to offer support and companionship in the Veterans serving Veterans Peer Support program. And 40 volunteers will work at 18 RSVP-Coordinated Community Gardens. These gardens will produce 4.5 tons pounds of produce for distribution to local food banks. RSVP participants are surveyed each year to ascertain reasons for volunteering, satisfaction with the program, quality of service, the difference RSVP makes in their lives, and if they plan to continue.
In 2018, we expect RSVP to serve 600 senior volunteers, who will provide at least 106,000 hours of community service.
Food, Agriculture & Nutrition
Rural Meals on Wheels provides five nutritious meals delivered to program participants once a week in Bennett, Watkins, Strasburg, Byers and Deer Trail, and surrounding areas along the I-70 corridor. The Senior Hub is responsible for overall administration of the program and the delivery of meals to clients' homes. Our staff members conduct an initial home visit assessment; ensuring that participants qualify for the program, and helping them complete the required paperwork. We perform re-assessments every six months thereafter.
Program participants can choose between two meal options. In the first option, Volunteers of America (VOA) prepares and delivers pre-packaged frozen nutritious meals to our commercial freezers in rural locations every week. Senior Hub volunteers pick them up and take a week's worth of meals to seniors in one delivery. In the second "Market Basket" option, 10 frozen meals a month, plus fresh fruits and vegetables, milk, bread, cereals, dried fruits, crackers, peanut butter, and canned goods are delivered to the client's home once each month. During the autumn, we also deliver Blizzard Boxes of shelf-stable emergency meals to all clients, each containing food for six meals. All of the Rural Meals on Wheels we deliver are low in fat, cholesterol and sodium, and provide at least one-third of the recommended daily nutrition for older adults.
Rural Meals on Wheels provides not only nutritious food, but human contact and monitoring of clients' living and health conditions. This monitoring improves the quality of the lives of these individuals, and in some cases may even save a life. Those who benefit are individuals 60 years of age or older living in rural Adams County. Most are low- to moderate-income people who have limited support networks. They have the second-lowest income of residents of any county in the metro area. The number of individuals in this category increases every year, and few resources are available in rural areas. Rural Meals on Wheels addresses their nutritional and human contact needs.
In 2018 the program will deliver 21,000 meals to 75 seniors. Of Rural Meals On Wheels clients responding to our 2017 satisfaction surveys, 80% told us that the program's nutritional assistance reduced their stress, and 70% told us that receiving the program's meals improved their ability to remain independent.
Alcohol, Drug, Substance Abusers
The Senior Hub's Homecare Services program enables seniors to remain in their homes. The program furnishes respite services, which give family caregivers a break from 24/7 care for elderly parents and spouses by furnishing trained professionals experienced in older adult care. In-home services provide professional and volunteer caregivers who provide personal care, as well as less intensive services, such as shopping and housekeeping. The program is certified by the Department of Public Health and Environment as a Class B Home Care Agency (non-medical). All our caregivers are screened, trained, bonded and insured. The program serves Adams, Arapahoe, Broomfield, Jefferson and Denver counties. With the expansion of this service to nights, weekends and vacations, we expect Homecare Services to furnish more than 22,000 hours of service for over 400 seniors in 2018. We also offer Companion Care services that provide pet food, emergency vet services, and volunteer assistance with pets
Of Homecare Services clients surveyed in 2017, 96% said that the program made a positive difference in their lives, 98% said it helped them improve or maintain their independence and that they were satisfied with the services provided, and 100% said they would utilize our services again or recommend them to others.
When frail seniors can no longer safely remain alone during the day, but want to continue to live as independently as possible in their own homes, our Adult Day Service (ADS) program can help, by furnishing a safe place where family members can trust us to care for them during the day. We furnish social, physical and cognitive stimulation, with close staff supervision. The program is Medicaid certified; we operate the only ADS facility in our service area that is accessible to the public. As mentioned, we have gotten our ADS program recently certified by the Colorado Department of Public Health & Environment as a Specialized Adult Day Center. Among other things, this means we have a nurse or a certified nurse aide on duty at all times. Our ADS program will expand its training for staff to better care for more Alzheimer, Dementia, memory loss and brain injury clients. In addition to the current training our staff has received, additional training will be required to meet the guidelines for a Specialized Adult Day Service. To provide care and services to our Adult Day Service clients our staff has received specific training in caring for this population, has cardiopulmonary resuscitation (CPR) training, and is trained in and demonstrates competency in seizure prophylaxis and control. Additional training will be required to enhance our services and meet the guidelines for a Specialized Adult Day Service this year. ADS is Medicaid certified.
. In 2018, ADS will provide at least 70 seniors with 22,000 hours of care and supervision. Of ADS clients surveyed in 2017, 93% told us that the program made a positive difference in their lives, 100% indicated their satisfaction with ADS, and 100% would recommend ADS to others. Of family caregivers, 100% told us that ADS services help them feel supported and increased their feeling of being able to care for loved ones.