The Conflict Center

TCC sees conflict as an opportunity to build and deepen relationships and solve problems creatively. Through trainings and classes, participants expand empathy and translate anger into productive actions and behaviors. Join us and become a peacemaker in your home, school and community.

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Hot Spot Mapping

Class

Youth Development 

Beneficiaries

Adolescents/Youth (13-19 years)
Teachers

Description

Using survey and mapping tools, The Conflict Center surveys students and asks them to mark the safe and unsafe areas in and around their school and to identify which teachers they feel most safe talking to. Data is analyzed by grade level and gender. This information helps schools to identify safe areas and to address unsafe areas in and around their schools.

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Evidence of Program's Success

This program was piloted in the last school year and a baseline was established at one high school. The survey will be repeated in the current school year to begin to compare results and work with the school to map out additional strategies to increase safety.

School Program - Restorative Practices

Class

Education 

Beneficiaries

Adults
Children and Youth (infants - 19 years.)
Families
Adolescents/Youth (13-19 years)
Teachers

Description

Restorative Practices Programs provides schools with the tools and systems necessary to change traditional punitive disciplinary practices. Restorative Practices offer tools for classroom management and disciplinary approaches that are effective, inclusive and equitable, and engage students in dialogue, problem solving and other processes that build safer, more productive school communities. The Restorative Practices Program offers schools and school districts the following tools: Assessment, Planning, Training, Coaching, Evaluation. All offerings are designed to build sustainable and positive school cultures.

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Evidence of Program's Success

Schools experience dramatic reductions in classroom conflicts, suspensions, and expulsions, teachers are able to spend more time teaching and less time refereeing disputes, students take the initiative to solve their own conflicts using the skills they learn from TCC's School program

Violence Prevention Skill-building Classes for Youth and Adults

Class

Human Services 

Beneficiaries

Adults
Families
Poor/Economically Disadvantaged
Adolescents/Youth (13-19 years)
General population

Description

This program area includes both youth and adult anger and conflict management classes, parenting classes for teens and adults, and day-long workshops for adults. TCC works with youth who have been identified by juvenile courts and schools as being at risk of delinquency due to high-risk behaviors, teaching emotional intelligence, communication skills and critical decision making skills for self-management. Court-referred and voluntary adult participants receive skill-building designed to strengthen conflict management and communication skills. Parents of all ages may participate in parenting classes. Both youth and adult classes enable participants to make positive and non-violent choices to reduce physical, verbal and emotional violence as a response to stress and conflict in school, family, and the workplace and prevent further involvement in the criminal or juvenile justice systems. Class series format is utilized to maximize multiple client contacts and increase the likelihood that participants will apply the skills they have learned in between each session and report back their challenges and successes. All classes are offered on-site at TCC's facility and in partnership with community-based host locations. Classes are available in English and Spanish.

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Evidence of Program's Success

Statistically significant results on pre-post surveys indicate that youth and adults who take TCC's series classes learn and apply skills to deal with conflicts in a positive manner, improve communication skills, and build empathy.

Social Norming

Class

Education 

Beneficiaries

Female Youth/Adolescents (14 - 19 years)
General Public
Male Youth/Adolescents (14 - 19 years)
Youth/Adolescents only (14 - 19 years)
Teachers

Description

Social Norming is a strength-based approach that builds on assets that students already possess, such as positive internalized behaviors and beliefs. Social norming is a unique approach to violence prevention, because unlike many other prevention/intervention strategies that approach the problem on the individual and relationship levels, social norming works on the hard-to-reach community and society levels of the CDC's socio-ecological model. An initial baseline survey is taken to identify gaps between actual and perceived norms of acceptable behavior within a specific population. Using the survey results, a campaign is designed to educate students about the actual norms among their student body in order to create a "positive peer pressure." A follow-up survey is administered to determine rates of change in perceived norms and self-reported behavior based on those norms.

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Evidence of Program's Success

Documented shifts in perceived norms that indicate movement toward actual norms

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