People With AIDS (pwas)
Optio Health Services is built on more than 30 years of innovative leadership in the Greater Denver community caring for the chronically ill and their families.
We deliver a comprehensive and integrated family of health transition and care services - providing comfort and improved outcomes. We aim to eliminate unnecessary hospital readmissions while ensuring thorough coordination of care in complex situations. We maximize patient health at home - all in a compassionate and family-oriented setting.
Optio Health Services responds to the challenges and needs for healthcare in our community. With 10,000 new retirees every day, there is an immediate and growing need to provide integrated care support and coordination for individuals with serious illness. In 2015, this program admitted 25% more individuals than in the previous year.
We coordinate care and services for people coping with chronic illness and rough times of transition through a deeply integrated, personalized care plan and 24-7 support.
Optio Palliative Care services impacted 1,111 families and patients in 2016 and over 295 on average each day this year so far. Optio serves patients with chronic or life-limiting illnesses but who are not in need of or eligible for end-of-life hospice care. For each patient, a team of nurse practitioners, licensed social workers and registered nurses provide direct care emphasizing pain and symptom management, emotional support for caregivers and loved ones and assistance in patients completing advance directives with their family members. 94% of individuals report comfort within 48 hours of entering our care. We've received the presitigous HHCAHPS honors award for Optio Health Services for 3 years in a row - a rating of excellence for and by families who've received our care.
Children ages 5 to 21
Aging, Elderly, Senior Citizens
Poor, Economically Disadvantaged, Indigent
The Denver Hospice is the region's leading, largest and most trusted not-for-profit provider of life-enhancing hospice and palliative care. That means we offer more expertise, more resources and a more complete continuum of compassionate care to patients facing life-limiting illnesses and end-of-life transition. As a result, our patients, their families and loved ones are able to get the most out of every day - the very most from life. In addition, medical professionals have the trust and confidence that we will care for their patients and add quality to their lives as no one else can.
We are driven by the belief that palliative and hospice care is not about losing life, but adding to it. Our nationally-recognized, best-practice model of personalized care supports mind, body and spirit, giving our patients and their families control over their lives with dignity, joy, compassion and unparalleled experience and support. Our mission-driven commitment puts patients above profit and translates to more time, attention and experts dedicated to every person who needs our services, wherever and whenever they need us.
Every family of a patient is sent a survey after the patient has died to determine effectiveness and benefits of our services to our patients and their families. Our overall ratings from patient families are excellent. Ninety-eight percent of families stated that they would recommend The Denver Hospice to others; ninety-eight percent responded that there was a clear explanation of services; and ninety-three percent responded that they received adequate information about advanced directives. Responses about how satisfied they were with the frequency of visits of various staff members (nurses, CNAs, social workers, chaplains, and volunteers) ranged from 92% to 99% satisfied.
Children ages 5 to 21
In January 2011, we opened our 24-bed state-of-the art Inpatient Care Center in Denver which allowed us to enter a new era in providing expert end of life care. The Inpatient Care Center was built to accommodate patients who are unable to receive care at home due to high acuity, family member/caregiver respite needs, and or patients needing end of life care without next of kin/family support. Since opening in January of 2011, we have provided competent and compassionate care to over 5,808 patients and their families at the Inpatient Care Center and 1,308 in 2016 alone (an 8% increase over 2015).
Every family of a patient is sent a survey once the patient has died to determine effectiveness and benefits of our services to the patients and their families. Our overall ratings from patient families are excellent. Ninety-eight percent of families stated that they would recommend The Denver Hospice to others; ninety-eight percent responded that there was a clear explanation of services; and ninety-three percent responded that they received adequate information about advanced directives. Responses about how satisfied they were with the frequency of visits of various staff members (nurses, CNAs, social workers, chaplains, and volunteers) ranged from 92% to 99% satisfied.
Children and Youth (infants - 19 years.)
Youth/Adolescents only (14 - 19 years)
Grief and Bereavement Support. Through our Footprints Children's Grief Center and our Adult Grief Center, we provide support and education for hospice patients and families as well as the community at large. Our bereavement services include individual counseling, grief support groups, condolence cards, informational mailings, remembrance ceremonies, phone calls, a monthly newsletter and off-site retreats. In 2016, 270 children found help and hope through our Footprints Children's Grief Center. Overall more than 15,000 counseling hours were provided allowing for the best in care at one of the most difficult times of life in losing a loved one.
The following are a few quotes from the satisfaction survey that help to demonstrate the effectiveness of the services provided by the Footprints Children's Grief Center:
"I am able to get feedback on my son's behavior reactions. I get helpful suggestions to help my son."
"My son has expressed on many occasions how much he values the sharing time & how much he likes being with kids who can relate to his situation."