Via Mobility Services

"Independence is happiness," said Susan B. Anthony. Via provides driver assisted, door-through-door transportation in wheelchair-accessible vehicles. We also conduct travel training, and operate a bilingual, one-call center for mobility information and referrals. We help people to be independent.

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General Information

General
Official Name
Via Mobility Services​​​​​​​
DBA/Trade Name(s)
N/A
Former Name(s)
(2011)Special Transit
Acronym
-
Date Established
1979
Offers Additional Colorado State Tax Credit
None
Tax ID
84-0777296
Addresses
Headquarters Address
2855 N. 63rd Street
Boulder, CO 80301
Colorado Location
N/A
Mailing Address
N/A
Phone/Fax
Main Phone Number
303-447-2848
Fax Number
303-447-0686
Other Phone Number
303-444-3097
Web/Email
Email
info@viacolorado.org
Website
www.viacolorado.org
Social Media Links
     

Mission Statement

Via Mobility promotes independence and self-sufficiency for people with limited mobility by providing caring, customer-focused transportation options.
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We believe…
- All people are entitled to live as independently as possible within their life circumstances.
- Freedom of movement is a basic human need in our society.
- Everybody counts, regardless of age, health, disability, income, or ethnicity, and has a contribution to make to the community in which they live.

Organization History

An accessible and affordable transportation system for seniors and people with disabilities was made possible in 1979 when Via Mobility was founded with a grant from the Boulder County Commissioners office. For nearly forty years, Via's team has been driving young adults to jobs that fill them with pride, and taking older adults to medical appointments, grocery stores, and volunteer opportunities. When a person has an accident or surgery, Via drivers help them get to work during their recovery period. Via supports independence and self-sufficiency by giving those we serve about 130,000 rides a year.
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Since our founding, Via has grown to an organization with a fleet of nearly 200 vehicles. We've also expanded our programming to include travel training, providing mobility options information, and referrals. Our travel training program is nationally recognized as a model for other agencies. Via recently launched a volunteer driver program for ambulatory clients that services about 500 rides a month using ten hybrid Prius vehicles.
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Via is currently the only private, nonprofit paratransit provider in Boulder County, and one of only two in the eight-county, metro Denver region. Via absorbs most of the transportation costs so fares are affordable. It costs Via an average of $35 for each one-way paratransit trip. The fare is $4.50 for a trip in town, and $9 for a town-to-town trip. Furthermore, Via reduces the fare by 50% for low-income individuals. Since the full fare only covers about 13% of the cost, we rely on funding from a variety of sources, including individual donations. 85% of all donations to Via goes directly to program costs.
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Now we're looking to the future. With the aging of Baby Boomers, there is an increasing number of people experiencing mobility limitations. To continue serving those needing mobility options, Via's team is examining new ways of providing core services, and is committed to practicing environmentally sustainable operations. Via's main facility in Boulder is an award-winning green building. In addition, we have begun the long-term process of converting Via's fleet to electric vehicles that are powered by renewable energy. This project includes expanding our array of solar panels and battery storage system. In the future, Via will explore how autonomous vehicles can be incorporated with our services without sacrificing the caring, personal service that is Via's hallmark.
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The first forty years is just the beginning.

Testimonials

"Via gives me freedom. Via means so much to me--more than I can say. I thought I would be so embarrassed about being strapped in a van and having to get around in such a vulnerable way. Instead, what I found is the freedom it gives me." - Debbie N., Via Rider
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"Last month, my mother lost her hearing aid on the AM bus. She has dementia and didn't realize it and was at daycare all day. That afternoon, Via took her to her hairdresser. In the meantime, the driver found the hearing aid on her bus and realized who it belonged to. She brought it personally to my mom at the hairdresser so she would have it for the weekend! Mom's hearing aid would have been very hard to replace as they are expensive and she is on very limited funds. It is caring, attentive, and ethical people that make your service so much more than "a ride." Thank you so much!" - Anonymous Child of a Via Rider
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"I needed help from Via and I got it, but I've still felt independent. Every single person at Via cares about my well-being. I feel safe. I feel cared for. And I couldn't live the life I live without Via." - Kati P., Via Rider


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