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Spring Institute for Intercultural Learning

Our programs and services build pathways to success for refugees and immigrants, as well as for the organizations that serve and employ them. In the current political environment, we work to make Greater Denver a model welcoming community and our programs and services are needed more than ever.

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Immigration Legal Services

Class

Crime & Legal 

Beneficiaries

Hispanic, Latino Heritage
Immigrants, Newcomers, Refuges

Description

Spring Institute is a registered organization with the Board of Immigration Appeals (BIA) of the US Citizenship and Immigration Services (USCIS) and its staff provide legal assistance to individuals seeking naturalization. Staff are available to help immigrants determine whether they are eligible for citizenship and help them fill out the naturalization application (Form N-400), as well as applications to replace permanent resident cards (I-90), replace naturalization documents (N-565, and and certify citizenship (N-600).

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Evidence of Program's Success

This is a brand new program, beginning in September 2017.

In 2017, Spring Institute:
• Recruited a lawyer to provide pro bono services for individuals interested in applying for naturalization services
• Assisted 4 individuals through assistance with the application, medical waivers and practice interviews for the exam

The Spring Café & Learning Center

Class

Employment 

Beneficiaries

Adults
Immigrants/Newcomers/Refugees

Description

The Spring Café & Learning Center is a social enterprise of Spring Institute that opened its doors in December 2015. In addition to providing exceptional beverages, snacks, breakfast & lunch options, The Spring Café & Learning Center is dedicated to providing a pathway to economic sufficiency for immigrants and refugees in the hospitality sector. We do this through hands-on training and temporary employment in The Spring Café while we assist them in their search for full-time employment.

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Evidence of Program's Success

In 2017, The Spring Café achieved the following impact:
● While not yet financially self-sustainable, The Spring Cafe grew its business substantially in 2017, increasing revenues by over 80% from the previous year.
● 11 immigrants and refugees received on-the-job training
● 100% reported improved skills in English, barista, cash handling, food preparation, and customer service
● 91% success rate in getting new jobs above minimum wage or enrolling in additional education

Intercultural Training & Consulting

Class

Education 

Beneficiaries

Adults
General Public
Immigrants/Newcomers/Refugees
Teachers
General population

Description

The mission of the Intercultural Training & Consulting program is to enable people to work effectively across cultures and foster productive diversity and inclusion within organizations as well as their services. We are committed to building the cultural competence of our clients through assessments, training, and organizational consultation. We teach skills and strategies that turn cultural barriers into inclusive opportunities.

We offer training in a wide array of areas, including:
-Building Cultural Competence in Healthcare
-Working Effectively with Diverse Clients
-Understanding Generational and Gender Differences in the Workplace
-Communicating Across Cultures for Global Business
-Successful Workplace Diversity

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Evidence of Program's Success

In 2017, the Intercultural Training and Consulting Program achieved the following impact:

● Provided training and consulting services to 12 organizations with a total of 1,370 participants including University Faculty Members, School Teachers and students, Mental Health Providers, Board members and Law Enforcement Officers
● Provided a diversity and inclusion survey developed a diversity and inclusion strategic plan for a NGO with 1,600 employees.
● Facilitated a total of three Diversity and Inclusion Summits attended by multiple health care organizations
● Our training programs were rated 4.7 points and above on a scale of 5 points by 94% of training participants
● 95% of our clients would recommend our training and consulting programs to other organizations
● $112,000 revenues in 2017 (a 53% increase from 2016)

Project SHINE

Class

Health Care 

Beneficiaries

Adults
Aging/Elderly/Senior Citizens
Children and Youth (infants - 19 years)
Female Aging/Elderly/Senior Citizens

Description

Project SHINE provides health literacy training and patient navigation services to underserved populations, especially refugee elders and their families.

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Evidence of Program's Success

In 2017, Project SHINE achieved the following impact:
- 68 immigrant and refugee elders served
- Every participant had a primary care physician
- Every participant knew how to access transportation to medical appointments
- Every participant knew what types of medical needs are appropriate for the emergency room and what should be treated through regular doctor visits



Adult Education

Class

Education 

Beneficiaries

Adults
Aging/Elderly/Senior Citizens
Immigrants/Newcomers/Refugees
Poor/Economically Disadvantaged/Indigent
Unemployed, Underemployed

Description

Our Adult Education program partners with public schools, libraries and other community based organizations to offers classes in English as a Second Language (ESL), Adult Basic Education (ABE), High School Equivalency Preparation (GED or HiSET), Professional Language, and Citizenship throughout Greater Denver.

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Evidence of Program's Success

In 2017, Spring Institute's Adult Education program achieved the following impact:

● Over 500 students were served at 14 locations (Public schools, libraries, nonprofits, and businesses)
● Student retention was 78%
● Nearly 50% of students increased one or more language levels
● Seven students in the Adult Basic & Secondary Education classes earned their High School Equivalency
● Roughly 70 students were assisted in preparing for naturalization to become a U.S. citizen

The Interpreter Network

Class

Education 

Beneficiaries

Adults
Ethnic/Racial Minorities - General
General Public/Unspecified
Immigrants/Newcomers/Refugees

Description

The Interpreter Network is a leading provider of interpreter services, with the most comprehensive range of languages available in the Denver metro area and Colorado. Whatever your language needs, the Interpreter Network can provide you with linguistically tested, professionally trained, expert interpreters and translators.

Photos

Evidence of Program's Success

In 2017, the Intercultural Training and Consulting Program achieved the following impact:

● Provided training and consulting services to 12 organizations with a total of 1,370 participants including University Faculty Members, School Teachers and students, Mental Health Providers, Board members and Law Enforcement Officers
● Provided a diversity and inclusion survey developed a diversity and inclusion strategic plan for a NGO with 1,600 employees.
● Facilitated a total of three Diversity and Inclusion Summits attended by multiple health care organizations
● Our training programs were rated 4.7 points and above on a scale of 5 points by 94% of training participants
● 95% of our clients would recommend our training and consulting programs to other organizations
● $112,000 revenues in 2017 (a 53% increase from 2016)

Colorado Welcome Back

Class

Employment 

Beneficiaries

Adults
Immigrants/Newcomers/Refugees
Unemployed, Underemployed

Description

Colorado Welcome Back helps internationally-trained healthcare professionals re-establish careers in healthcare in Colorado. Spring Institute seeks to build a bridge between the pool of internationally trained health workers living in Colorado and the need for linguistically and culturally competent healthcare providers.

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Evidence of Program's Success

In 2017, CWB achieved the following impact:

● 119 new participants entered the program
● 42 CWB participants gained employment, including 27 first-time healthcare placements and 15 earning advancements
● 22 CWB participants attained a certification or license, including one pharmacist, a dentist, an RN, and 2 LPNs among others
● 5 doctors who applied for medical residencies received matches
● CWB participants attained an average salary of $19.97/hour, which allows these individuals to earn livable and sustainable wages

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