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Colorado Gives Day FAQs

Below are Frequently Asked Questions (FAQs) about Colorado Gives Day. To learn more about giving year-round on ColoradoGives.org, the platform for Colorado Gives Day, ColoradoGives FAQs.

General Questions

What is Colorado Gives Day?

Colorado Gives Day is an annual statewide movement to celebrate and increase philanthropy in Colorado through online giving. For the ninth year, Community First Foundation and FirstBank are partnering to present Colorado Gives Day. Donations are accepted through ColoradoGives.org. Let people know you gave on Colorado Gives Day by sharing these fun social media graphics.

 

When is Colorado Gives Day 2018?

Tuesday, December 4, 2018, during a 24-hour period starting at 12 a.m. (i.e., 00:00 MST)

 

Who created it?

Community First Foundation, a leading community foundation, created Colorado Gives Day in 2010 with the financial support of Colorado-based FirstBank. Community First Foundation helps generous donors and innovative nonprofits come together to improve quality of life and create positive change in Jefferson County, the metropolitan area and beyond.

 

What is ColoradoGives.org?

It is a year-round, online giving website featuring more than 2,400 Colorado nonprofit organizations. Made possible by Community First Foundation, ColoradoGives.org encourages charitable giving by providing comprehensive, objective and up-to-date information about Colorado nonprofits and an easy way to support them online.

 

Is #GivingTuesday the same as Colorado Gives Day?

#GivingTuesday is a global day of giving fueled by social media. Created by the 92nd Street Y in New York City and the United Nations Foundation, #GivingTuesday encourages people and organizations around the world to donate time, resources or talents to address local challenges. This year #GivingTuesday is on November 27. It is distinct from ColoradoGives.org and Colorado Gives Day.

Colorado Gives Day is December 4 this year. Colorado Gives Day is the largest online giving event in Colorado and it is conducted through the website ColoradoGives.org. You can schedule donations November 1 through December 3 to take place on Colorado Gives Day. Learn more about how to do that. Since it is possible to schedule donations for Colorado Gives Day, we encourage nonprofits to capitalize on #GivingTuesday with a call to action for Coloradans to schedule their Colorado Gives Day donations that day.

Nonprofit Participation

How can Colorado nonprofits participate?

ColoradoGives.org, a year-round online giving site, is the platform donors use to make donations and learn about nonprofits participating in Colorado Gives Day.

To participate:

  1. Nonprofits new to the site must be eligible to join ColoradoGives, submit a profile by the current year's deadline and be approved post submittal. 
  2. Nonprofits who are already profiled on the site need to update their content by the deadline.

Learn about eligibility and enrollment 

2018 Enrollment Period for New Nonprofits: March 1 - August 2018

Deadline to create new profiles or update existing profiles: August 31, 2018, by 5 p.m.

 

How can nonprofits build Colorado Gives Day into their year-end fundraising plans?

1. Use Colorado Gives Day marketing tools and resources

Visit the Nonprofit Toolkit for online tools and resources such as key messages, sample copy, ads, intro videos and more. 

2. Watch intro videos, live webinars and webinar recordings

Webinars and short intro videos help nonprofits maximize fundraising opportunities. Visit the Nonprofit Toolkit and watch for live webinar announcements on the ColoradoGives.org e-newsletter, Twitter and Facebook.


How can nonprofits stay informed?

1. Read the ColoradoGives.org e-newsletters.

Current ColoradoGives.org participants receive the Connector e-newsletters at least once a month about important announcements, deadlines, and promotional tools. Past copies are available on the Nonprofit Resources page when you log in as a nonprofit.
2. Visit ColoradoGivesDay.org, the official web page.
3. Follow ColoradoGives Social Media. Share your thoughts and learn from others.

Donations

Must I use ColoradoGives.org to make my donations on Colorado Gives Day?

Yes, ColoradoGives.org is the official online donation website for Colorado Gives Day. When you use the site to donate to participating nonprofits, your donation will be boosted by the $1 Million Incentive Fund and count towards prizes for nonprofits.

Note for Nonprofits: ColoradoGives is a tool to allow individuals to donate to nonprofits online and is not intended as a vehicle to facilitate gifts that come to nonprofits through other means. The means, if a donor gives you a check or credit card information to make a donation to your organization, nonprofit staff may NOT enter this payment info into ColoradoGives.org. This violates the Terms of Service agreed to by all site participants and may lead to removal from ColoradoGives.org. In addition, for a donation to qualify for incentives and prizes, it must be made directly through the site by the donor.

 

How do I make a donation on ColoradoGives.org?

1. From most pages on the site, you can search for nonprofits by name, keyword, cause, city or zip code. It is also possible to search for ColoradoGives fundraising pages that benefit specific nonprofits. You can further filter your search results by a status (e.g., how recently they joined the site or how close to a goal they are), region, or alphabetical listing.

2. After selecting a nonprofit or fundraising page, select "Donate Now" from their profile and complete the checkout process.

Note: You can make one-time donations as a guest and need not create an account.

 

What is the benefit of creating a donor account on ColoradoGives.org?

A free donor account allows you to enjoy the following advanced features:

1. View a history of your donations and resend yourself copies of your acknowledgment letters

2. Setup and manage recurring donations

3. Create a "My Favorites" list

4. Create fundraising pages for your favorite nonprofits

5. Keep track of Giving eCards you've purchased or received 

6. Give to your favorite nonprofits more easily


What methods of payments can I use?

1. Credit card (Visa, MasterCard, Discover, or American Express)

2. The information from a bank account (personal checking, business checking, or savings account)

3. ColoradoGives.org Giving eCard

Note to Donors: You cannot make donations using stock gifts, donor-advised funds held outside of Community First Foundation, PayPal, or a private/family foundation.

 

What is the minimum donation?

$10.

 

Is there a maximum donation amount?

No, but donations of $100,000 or more must be conducted as wire transfers.

For wire transfers, contact Rebecca Olchawa Barker at 720.898.5933 or rbarker@CommunityFirstFoundation.org

 

I can't remember my donor account password. What should I do?

1. Click "Log In" located at the top right corner of any ColoradoGives webpage.

2. Under the Donor Account Login section, click "Forgot Password?".

3. On the Reset Password pop-up, enter the email associated with your donor account and then click the "Reset Password" button. (If you don't see this pop-up, you may need to unblock pop-ups through your browser).

4. When you do this, one of two things will happen:

- If you've set your security questions and answers, you will be asked two of these questions. If your answers are correct, you will be prompted to reset your password immediately. If both answers are incorrect after five successive attempts, you will be sent an email with a link to reset the password. If you do not see the email with the link in your inbox, be sure to check your spam/junk boxes or Promotions tab in Gmail.

- If you have NOT set security questions and answers, an email will be sent to the donor account email in our system with a link to reset your password. If you do not see the email with the link in your inbox, be sure to check your spam/junk boxes or Promotions tab in Gmail.


Are there any fees for making donations through ColoradoGives.org?

Third-party vendors charge credit card and electronic check processing fees when donors make online gifts to nonprofit organizations. Two percent of each donation helps to cover these fees and ensures the program's long-term sustainability. The two percent third-party processing fee is one of the lowest in the country and the most cost-effective way to fundraise online. We are happy we can make this program available to Colorado nonprofits without any set-up charges or monthly maintenance fees. This fee applies year-round, including Colorado Gives Day

 

What is a recurring donation?

A recurring donation is a feature that allows donors to make automated, online donations to a nonprofit on a regular schedule. Donors can set up daily, weekly, monthly, quarterly or annual recurring donations for a specific dollar amount. However, only the single payment scheduled for December 4, 2018 (Colorado Gives Day) of a recurring donation series will qualify for a boost from the $1 Million Incentive Fund.

 

Can I schedule my donations in advance?

Beginning November 1, 2018, you can schedule donations for Colorado Gives Day (December 4, 2018).

 

How do I schedule my Colorado Gives Day donations?

1. Search for a nonprofit or fundraising page on ColoradoGives.org.

2. Click the "Donate" button on its search result listing.

3. Enter or select the amount you want to donate.

4. Under Donation Type, click the button "CO GIVES DAY". Enter the details of your donation, and click "Add to Cart."

5. To donate to more than one organization, click "add more nonprofits to cart" on the next page and keep going! When all of your scheduled donations are in the cart, continue checking out by logging in or creating a donor account, entering your payment information, and then pressing submit. You will need to click the "CO GIVES DAY" button for each donation you want to schedule for Colorado Gives Day.

Note to Donors: Donations placed in your cart are only stored when you are logged into your donor account. If you are not logged in before you close the tab or browser, the donations in the cart will be removed. Donations will also be removed when you are not logged in and two hours pass with no activity.

Note to Nonprofits: Scheduled, one-time donations for Colorado Gives Day 2018, will qualify for a boost from the $1 Million Incentive Fund and count toward the prize tally if they process successfully on December 4, 2018. Please note that scheduled donations will not be reflected on fundraising page tallies until Colorado Gives Day.

 

Why does my credit card receipt say "Cmty FirstFdn/ColoradoGives or CoGivesDay/ColoradoGives" in the merchant section rather than the organization to which I donated?

This is because Community First Foundation manages ColoradoGives.org, the website used to process donations for Colorado Gives Day. Your donation is initially directed to the Foundation via ColoradoGives.org. After processing, the Foundation then directs your donation to the nonprofit in the form of a grant, less the two percent third-party processing fee. This allows the Foundation to issue you an acknowledgment letter immediately upon completion of your transaction.

 

Can I use the acknowledgment letter as a tax receipt?

If you are donating to an organization that qualifies for Enterprise Zone or Child Care tax credits, they are your contact for tax receipt information. Otherwise, you can use the acknowledgment letter as a tax receipt for the donations noted. The acknowledgment letter lists the donations for which it serves as a tax receipt and the donations for which it does not.

 

How do I search for nonprofits?

From most pages on ColoradoGives.org, you can search for charities by organization name, keyword, cause, city or zip code. It is also possible to search for ColoradoGives fundraising pages that benefit specific nonprofits. You can further filter your search results by status (e.g., how recently a nonprofit joined), region, or alphabetical listing. After searching, learn more about an organization's mission, programs, financials, and more by clicking on the search results widget or the "Learn More" link. You can then choose to donate or continue searching.

 

What if I can't find my favorite nonprofit?

Direct the nonprofit to this page to learn about eligibility requirements and enrollment. The enrollment period for new nonprofits is March through August each year.

 

Can I donate to multiple charities at one time?

Yes. After entering donation information for one organization, press "Add to Cart". Then click "Add More Nonprofits to Cart". When you are finished, press "Checkout" to continue the donation process. The cart holds your selections while you explore more nonprofits. Please note, however, that donations placed in your cart are only stored when you are logged into your donor account. If you are not logged in before you close the tab or browser, the donations in the cart will be removed. Donations will also be removed when you are not logged in and two hours pass with no activity.

 

Can I use my employer's matching gifts program?

Yes. Please ask your employer to send the matching funds directly to the nonprofit(s) you are supporting and not to Community First Foundation.

 

Is my donation tax deductible?

Yes. All donations made to the 501(c)(3) charities featured on ColoradoGives.org are tax-deductible to the full extent permitted by law. After making a donation, you will automatically receive an on-screen acknowledgment letter. A copy of that letter will also be emailed to you.

If you create a ColoradoGives donor account, these letters will be saved in your donation history. If you've donated to multiple nonprofits in one transaction, you will receive one receipt reflecting the total donated.

If you are donating to organizations that qualify for Enterprise Zone or Child Care tax credits, they are your contacts for tax receipt information. Otherwise, you can use the acknowledgment letter we provide for your tax records. This letter lists the donations for which it serves as a tax receipt and the donations for which it does not.

Donation Reconciliation (for nonprofits)

How and when will nonprofits receive their Colorado Gives Day donations?

Nonprofits will receive their Colorado Gives Day donations and proportionate share of the incentive fund in a single disbursement before the end of December 2018. Like all disbursements for donations through ColoradoGives.org, the money will be electronically transferred to your designated bank account. A notification by email will be sent to the Monthly Disbursement Contact listed on your profile. It will note the amount and how to pull the corresponding donation report.

 

The amount my nonprofit expected based on the donation emails does not match the donation report or disbursement. What's going on?

Although nonprofits receive real-time emails announcing a donation to your organization via ColoradoGives.org, please be aware that a donation can be revoked for a variety of reasons from the time of receipt to the time of disbursement. Therefore, donation reports cannot be considered final until your nonprofit receives an email notification that the donations have been disbursement.

If a donation is returned by a bank and needs to be canceled, we will copy your organization on the email that notifies the donor about the returned donation (unless the donor has elected to be completely anonymous). As a general rule, donations through ColoradoGives.org cannot be considered final until Community First Foundation distributes the money.

Fundraising Pages

What are ColoradoGives fundraising pages and how do I search for them?

Learn about fundraising pages

Many nonprofits ask their supporters to campaign on their behalf for Colorado Gives Day (and other times of the year) by using ColoradoGives fundraising pages. Many people and groups create a fundraising page on ColoradoGives.org to raise money for a nonprofit profiled on the website. To find a specific fundraising page and make a donation,

  1. Enter the name of the fundraising page, or the name of the person who created it, in the search field.
  2. If it does not appear in the initial search results, click the fundraising page filter on the search results page. Or search by nonprofit name to see all fundraising pages associated with the organization. They will appear on the right-hand column of the nonprofit's profile page.

Note: To qualify for Colorado Gives Day and a boost from the Incentive Fund, donations must be made through fundraising page on December 4 (Colorado Gives Day) or scheduled for that day. Scheduled donations will not be reflected on fundraising page tallies until Colorado Gives Day.

$1 Million Incentive Fund

Will an incentive fund boost donations on Colorado Gives Day this year?

Yes! Community First Foundation and FirstBank each contributed $500,000 to create a $1 Million Incentive Fund, one of the largest in the country! It increases the value of every donation proportionally.

Here's an example of how it works: If a nonprofit organization receives 10 percent of the total amount of money raised on Colorado Gives Day, that same nonprofit receives 10 percent of the $1 Million Incentive Fund.

 

How will Community First Foundation calculate each nonprofit's share of the incentive fund?

After Colorado Gives Day, the Foundation will determine each nonprofit's proportionate share of the fund by dividing the total amount each charity raised by the total amount raised by all participating nonprofits. This amount will then be multiplied by the total amount of dollars in the Incentive Fund.

Incentive Fund Formula:

Example 1: Individual Charity's Amount Raised ($10,000) divided by the Total Amount Raised on CO Gives Day ($10,000,000) x Total Amount in Incentive Fund ($1,000,000) = Individual Charity's Share of Incentive Fund ($1,000*)

Example 2: Let's say $10,000,000 is raised on Colorado Gives Day in total. If a nonprofit organization receives 10 percent of the total amount of donations on Colorado Gives Day (i.e., $1,000,000), that same nonprofit receives 10 percent of the $1 Million Incentive Fund (i.e., $100,000*).

* All numbers with the exception of the Incentive Fund amount presented in the examples are hypothetical.

 

What does a "proportionate share" of the incentive fund mean?

It means that each nonprofit will receive the same amount per dollar for donations received through ColoradoGives.org on December 4. In other words, if a nonprofit organization receives 10 percent of the total amount of money raised on Colorado Gives Day, that same nonprofit receives 10 percent of the $1 Million Incentive Fund.

 

Is the incentive a race?

No. Each donation received during the 24 hour period starting at 12 a.m. (00:00 MST) on December 4 will receive a proportionate share of the $1 Million Incentive Fund. It does not matter what time of day donations are received.

 

Will the use of a Giving eCard on December 4th be eligible for the incentive fund boost or prizes?

Yes.

FirstBank Prizes

TBD